Meet the Experts

Our Team

The professionals in alternative dispute resolution, regulatory compliance, and online gaming law — committed to impartial, expert-led outcomes.

Who We Are

Independent Minds.
Collective Expertise.

Resolvo's panel combines decades of experience across dispute resolution, gaming regulation, consumer law, and civil procedure. Every member operates with strict independence from operators and players alike — ensuring outcomes grounded purely in evidence and law.

CGA Certified CEDR Trained Civil Law Experts
90Day Max Resolution
0Cost to Players
3Languages Supported
100%Binding on Operators
Our People

The Panel & Leadership

Each member of Resolvo's team is independently appointed and held to the highest standards of impartiality, professional conduct, and regulatory knowledge.

Seyed Navid Zahedi
Panel Lead

Seyed Navid Zahedi

Adjudicator

An internationally registered arbitrator and negotiator with 10 years of experience as a lawyer, admitted to the Bar across Curaçao, Aruba, Bonaire, Sint Maarten, St. Eustatius and Saba. Navid began his career at VanEps Kunneman VanDoorne, specialising in corporate litigation and criminal law. Through roles as legal counsel at a trust service provider and as a litigator for both operators and industry parties, he built deep expertise in the gaming sector. His postgraduate studies in financial criminal law give him a firm command of regulatory frameworks and financial crime — enabling him to tackle disputes involving compliance, financial misconduct, and operational — matters with precision.

Bar Accredited FinCrime Certified EN / DE / NL
Danielle Palm Adjudicator

Danielle Palm

Adjudicator


An internationally registered arbitrator and negotiator with eighteen years of experience as a lawyer, Danielle has a solid track record in the gaming industry advising operators in contentious and advisory matters. Her dual background in economics and law, combined with over fourteen years of entrepreneurial experience, enables her to bring commercially informed and pragmatic approach to dispute resolution involving regulatory compliance, operational practices and cross-border elements.

Bar Accredited Corporate | R&I EN / NL / ES
Herald Martis Regulatory

Herald Martis

Legal Consultant & Paralegal


With 15+ years across civil, administrative, and criminal law, Herald is a litigation support and compliance specialist. His career spans both sides of the gaming industry — from in-house fraud management (AML, Licence compliance, KYC) to external legal consulting for Curaçao's leading law firms. He holds an LL.B. and is completing an LL.M. with an ADR focus. His executive experience as CEO and cooperative Chairman, coupled with fluency in Dutch, English, and Spanish, brings a uniquely broad perspective to every matter.

LL.B. / LL.M. (Pursuing) AML / KYC Expert EN / NL / ES
What Guides Us

Our Core Principles

Impartiality

Every decision is made without favour to operator or player — guided solely by evidence and applicable law.

Transparency

All outcomes are fully reasoned and in writing — no black-box decisions, no unexplained conclusions.

Timeliness

Resolutions within 90 days. Acknowledgements within 7. Deadlines are commitments, not targets.

Accessibility

Free to players, multi-lingual, and structured to be navigated without legal representation.

Ready to Resolve?

Submit your dispute today — free, independent, and CGA-aligned. Our team will review your case and provide a fair, evidence-based written outcome within 90 days.